Plant health,
diagnosed.

Tap the + icon in the top-right corner of the Home screen, then photograph your plant and PlantAI will identify it automatically.

Once identified, give your plant a nickname, confirm the species, and it will appear in your collection. You can add unlimited plants on any PlantAI plan.

PlantAI uses GPT-4o to analyse your plant photos. Accuracy is highest when images are taken in good lighting conditions.

For best results, ensure your photos are:

• Well-lit with natural or soft artificial light
• In focus and taken at close range (20 to 40 cm)
• Showing the affected area, like a yellowing leaf or spotted stem

For rare species or unusual symptoms, we recommend confirming AI suggestions with a local horticulturalist.

If the camera is unresponsive or the app cannot access it, try these steps in order:

Check permissions. Open your phone's Settings, find PlantAI, and ensure Camera access is set to Allow.

Restart the app. Fully close PlantAI and reopen it.

Restart your device. A reboot often resolves camera conflicts with other apps.

Check for updates. Open the App Store and update to the latest version of PlantAI.

Re-install the app. Your data is backed up to the cloud, so uninstalling and reinstalling will not cause data loss.

If the problem persists, contact support with your device model and OS version.

The camera and photo capture features work offline. You can photograph your plants at any time without a connection. AI analysis (species identification and health checks) requires an active internet connection, and results will not be available until connectivity is restored.

When you add a plant, PlantAI automatically calculates a recommended watering interval based on the species and the current season.

You can customise the schedule any time by opening the plant's Plant Profile screen and adjusting frequency or time of day.

Reminders are delivered as push notifications. If you aren't receiving them, check that notifications are enabled for PlantAI in your device settings and that Do Not Disturb is not active. You can also manage all reminders from the Alerts tab inside the app.

Go to the Dashboard and find your plant in the Care Due Today section, then tap Log Watering.

You can also log a watering from the Alerts tab: find the relevant care alert and tap Log Watering to mark it complete.

Each plant in your collection displays a health status badge so you can see its condition at a glance:

• Thriving: the plant is healthy and all care tasks are up to date.
• Needs Water: a watering task is due or overdue.
• Stress Detected: the AI has flagged a potential health issue that needs your attention.

Swipe left on the plant card on the Home screen and tap Delete, or open the plant's profile, scroll to the bottom, and tap Remove Plant.

Deletion is permanent and removes all associated health check history, photos, and care logs.

PlantAI collects only what is necessary to deliver the service:

• Account data: email address and display name used to identify your account.
• Plant photos: images you upload for identification and health analysis. These are processed by our AI and stored securely.
• Usage analytics: anonymised, aggregated data used to improve the app. No personally identifiable information is included.

We do not sell your data to advertisers. You can request full deletion of your account and data at any time by contacting official.plantai@gmail.com. See the Privacy Policy for full details.

If you delete your account, all of your personal data, including your plant collection, health check history, photos, and care logs, is permanently deleted from our servers within 30 days. This action cannot be undone.

To request account deletion, contact us at official.plantai@gmail.com.

You can update your display name any time by going to the Settings screen and tapping your name.

Email address changes require additional verification to protect your account. Please contact us at official.plantai@gmail.com and our support team will assist you.